Amy C.

Purchased a Cub Cadet zero turn... almost $3,000. Website has next day shipped... nope... got a delivery date a week later, they charged my credit card at the time of online purchase... they rescheduled the delivery 4 days later. Finally arrives, missing the knob connector for the steering bar. Called and was on hold an hour, called later... was on hold 2 hours and in the middle of conversation was disconnected. No return call email or text. Called the store directly, they advised one of three things... call the 800 number, that will put you on hold, call Cub Cadet directly, or return the tractor. Horrible Horrible Horrible. This is not my 1st bad experience with Home Depot. Keep treating customers like this and one day you wont have any customers. Just cant say how disappointed I am.