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Ordered at 415pm, initial delivery ETA was 450-510. Every time I checked status, they had added on another 1/2 hour. At 615pm I called the restaurant and was advised a driver never came to pick up the order. I advised the restaurant that I would be contacting Grubhub to cancel the order. I contacted Grubhub via online chat and told them exactly everything I explained above, including that I wanted to cancel my order. I don't know what's going on with Grubhub lately, I have never had this issue before. Now I see a lot of similar reviews. They sent me a coupon to use on my next order, but I don't think I will be using them again, at least until whatever is causing this problem is fixed
Amy C.'s review of Grubhub earned a Very Helpful vote
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