Amy A.

I ordered the premium plan for the cost of $20 try to download various things that download it 7 to 8 times each. Spent well over $200 trying on transcription and copies of records and the transcriptions are so poorly crafted they have the wrong name half the time for who is saying what and every sentence has 2 to 3 errors making it almost Unintelligible. At that price I should be able to have a human transcription other than a or what appears to be a very poorly auto texted transcription. Unfortunately will be unusable in court as it appears to be just a bunch of garbled and missed typed words very disappointed would never recommend