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amr k.

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1 Review by amr

MyUS

  • MyUS

“Very bad experience”
2/13/19

I lost an order that is worth $450, the two packages were returned to sender (MYUS) through Fedex Express Germany, I kept chasing both companies to trace my packages for 6 months and finally after 6 months of chasing them every now and then, MYUS told me that I have to consider it lost and they can not claim it because of no insurance. Not only I was chasing them but when I was telling them something is wrong they kept telling me returned orders takes time and we can not trace it.

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Helpful  (2)
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Charlene M. – MyUS Rep

Please get in touch with our account managers here so we can help: https://www.myus.com/about/contact/

Thank you!

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