Ammar Q.

Very bad service, always late and have bad customer service!
I receive at least 3-4 shipments a week from multiple courier companies (DHL, ARAMEX, UPS, FEDEX); ARAMEX is absolutely the worse courier company. They never deliver on time, their delivery boys claim they contacted you or came to your doorstep while they never did and then postpone your shipment to another day and you have to run after them calling Aramex and rescheduling. The worst thing is the that the customer service personnel that are supposed to calm you down and solve the problem actually add to the problem by being either ignorant, or rude or giving stupid excuses that the delivery boys can't make it because of weather conditions (I live in Dubai what weather conditions... If I was living in Canada with 3 meters of snow outside I would understand). The problem is that most of my shipments come from Amazon and I have no control over the courier service that they use. Every other shipment that I receive from FedEx or DHL or UPS arrives ahead of the estimated date and their delivery boys and customer service are absolutely superb; if I had the choice I would only use DHL or FedEx for all my shipments.