Amit S.

Very bad experience with Goibibo. It seems that their whole business model is to somehow fleece money from unsuspecting consumers.
I tried booking a bus ticket using their app, which did not go through as the operator declined to book. However, the amount was charged to my credit card. When I requested for a refund they credited the money to goibibo cash account, which is pretty useless if you do not want to avail their third rate services again. It has been over 2 weeks chasing them for crediting the amount back to the credit card, but they are not responsive at all. They are just trying delaying tactics.
Am thankful that the amount involved was not big, and this has been a real eye opener for me. I will never use this site again and will advise everyone to stay away from this well organized scam. Am not sure how they are allowed to operate and the promomters are not in jail.