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I have my business of manufacturing tea and with intentions to expand it in india mart we signed up for a try. We created the logins and was prompted for a visibility booster pack which had three options of
1) Free ( Per lead payment).
2) One month membership.
3) One year Package.
We went for the one month package to try their services and after completion the site said we will be guided by their executives regarding the on boarding process and getting the account live.
As said we got the call but the very first thing they mentioned was that we have to commit it for atleast 6 months. I was expecting them to describe the process of getting on board. I asked them if I took the 6 months pack to which they said no but you have to commit for minimum 6 month and it is understood.
I mentioned them that they in no where have mentioned about minimum commitment of 6 Months and why put up the option of 1 month they could have made a package of 6 months instead. To which they didnt have any answer. I even asked if they had confidence in their product which they were not confident themselves.
It is such a typical rip off site never expected such a behavior from such a renowned site but alas saw their reviews everywhere and got shocked at a below 2 rating in all review sites.
Tip for consumers:
Transparency is what they completely lack. Need more focus on building a better , safe and trustful brand image rather than doing chor-bazar style marketing.
Amit G.'s review of IndiaMART earned a Very Helpful vote
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Dear Amit,
We regret the inconvenience caused. However, we do not wish our customers to experience the same. Please be ensured we will look into it and connect with you.
Thank you!