After ordering I received a mail saying your order status is processing. That is the only mail I received and then I tried calling the customer care many times regarding the order, which went in vein. Once l was lucky and person named Bala (might be the person who has given a 5 star rating) received the call and told he would get back to me with my order status. But never called.
After 10 days I received my package. It was packed very well. I had to pay custom duties extra.