I spend $5000 to get $1000 gift card, i told them i order wrong size for 1 of the item and need to change, but if it will affect to my $1000 gift card i don't want to cancel the shoes. They said they will submitted my request, i wait for almost 4 month, i send email with very slow respond and when i call the lady name Shiena really not helpfull and end up they only give me $450 gift card not as promised after long wait almost 4 months... really disappointed.