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Amelia Y.

Contributor Level

Total Points
81

1 Review by Amelia

  • Anomalie

3/21/21

Unfortunately, I have had an awful experience working with Anomalie. I designed and ordered my dress in October 2020. I measured myself three times before submitting my measurements, and my weight has not changed at all since then. When my dress arrived in January, my first thought was that the workmanship appeared to be low quality, but I hoped it would look better when I tried it on. Much to my alarm, I was not able to try the dress on because it was way too small, I could not even come close to zipping it up. Anomalie assured me this was all just part of the process and recommended a tailor for me to see 1 month before my wedding. I've now had 3 appointments with that tailor to try to fix the dress and it is still a disaster. There are so many things wrong with the dress, too small in many places, but too large in others. The tailor is appalled; In short, the dress is unwearable. After multiple attempts to contact them, Anomalie sent a brief email saying they would do nothing to help me and would not refund the purchase price of the dress- despite it being unusable. It is now 2 weeks before my wedding and I am left scrambling to find a wearable wedding dress, what a nightmare! I am appalled at Anomalie's refusal to stand behind their product.

Products used:
Wedding dresa

Service
Value
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Quality

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