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I've ordered 4 items on Black Friday, the day after I received a mail informing me that two of the items had been shipped and then nothing more but spam for the following week, now I went to open my mails and all of the ones from RoseGal had disappeared. I've saved the data and everything elsewhere but this is very confusing. I'm very concerned and I don't know if I will get my clothes.
* Rosegal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Amelia R.'s review of Rosegal earned a Very Helpful vote
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Amelia,
Thank you for your review.
As for the email, we suggest that you can log in to your account so that you can check the valid email.
Could you please send us your valid order number to check and resolve the issue for you?
Thank you for your support and patience.
Best regards,
Rosegal Customer Service Team