- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I measured my PD wrong when ordering my glasses. After emailing customer service less than 30 minutes afterwards, they told me that pupillary distance wouldn't matter. My glasses came and I can't even wear them for more than an hour without getting a terrible migraine. Save yourself the hassle and shop somewhere where the workers actually know what they're talking about.
Ameilia J.'s review of Eyebuydirect earned 3 Very Helpful votes
Ameilia hasn’t received any thanks yous.
Ameilia doesn’t have any fans yet.
Ameilia isn’t following anybody yet.
Empty.
Pain in the $#*! choosing coupon code, I probably could have got a better price but kit kept...
Check out was awful! Kept multiply amt of glasses. Would only let me use coupon it wanted, not...
Hello Amelia,
Thank you for letting us know about your recent experience with EyeBuyDirect. We apologize for the inconvenience. Our goal is to provide a consistently reliable product and an exemplary level of customer service. Based on the events you described we did not meet this goal. Your comments regarding this concern will be used for coaching and training employees.
Kindly provide order number of the eyeglasses in order for us to resolve your concern.
You may also call us at 1-855-393-2891(US) or 1-800-734-918(for Australia) during business hours Monday - Friday, 9 AM to 10 PM EST.
Thank you.