I paid for the protection plan on trip and extra fees to get ALL my money back If I had to refund and they say I cant if its not for medical reasons. That i get CREDITS for almost 1000 dollars! WTF! I WANT MY MONEY BACK YOU SCAMMING LIARS. So if you want your money back from Aon make sure you have proof of a medical reason to cancel ELSE YOU WONT. Never will I make a cruise reserve AGAIN!