Amber S.

I purchased Bakers Pride Double Ovens from here. I was unaware that they would arrive in Crates that I would have to tear apart myself with a drill and figure out how to get each 500 pound oven inside as the crates were left outside even though I paid for shipping and the extra lift gate fee. I was also unaware that these ovens don't come with a cord and had to be hardwired so now I am stuck with Double Ovens that I can only use if I pay almost as much as the ovens to wire my whole building to fit these. The manufacturer will not return them and KaTom will not fix any of it. These ovens are new and have not been used but because they were accepted and hardwired-they are considered used. FYI-Bakers Pride Tech department has also been a joke in regards to them. They didn't know the correct way to get to the wires when the electrician called and suggested something completely off base. Definitely do your homework. Just because the prices might look better then what you are seeing in your town-the headache this will cause you will not make it worth it.