While I liked working with the particular designer who did my logo, the process at 99designs didn't meet my expectations at all. The contest idea felt a little misleading, as you're guaranteed "30 designs," for example, but really, most of those are just a designer submitting the same design with different font options or icon-based designs, which I could have done myself. I was far from impressed with most of the designers and especially with the number of options for the contest. I debated about hiring a designer directly (which would have cost a third to half the price) and probably would have netted me the same result. It felt expensive and underwhelming.