Amber P.

I purchased an item last year, November 25,2016. It was a watch. On November 27,2016, I got an email saying the watch shipped via FedEx and was given the tracking number. I was told it would arrive in 4-7 business days. This was a Christmas gift. As Christmas got closer, I never received the item. I have been in contact with many people and I was told that they "ran out of stock" and they would refund the money. I said I wanted what I paid for so they told me to wait and they would get more in stock but it may take a while. It was sad that I didn't get what I paid for on time and even worse they said it shipped when it never did. Today, September 24,2017 I chatted with Cyrille J and she tried to tell me that FedEx lost the package and she was sorry that FedEx did that. Then, she ended the chat with me! Never gave me a chance to say anything else or resolve the problem! I was first told that it ran out of stock but they would send me one when they received another and today, she told me a different story and tried to blame it on a shipping company when the product wasn't even shipped! What a scam. I will never do business with this company again (I did shop a lot with them) and I will make sure to pass the info along to everyone I know.