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The product is fine, but my child lost interest. We also never received the PRINTED books we were promised when we signed up (no not digital). I know that I did not sign up for auto pay because I don't do that. They charged me 10 months after our last login and when I called they said I was a few days past the point of being able to request a refund. What awful customer service. I will be disputing this with my credit card.
Amber O.'s review of APEX 4 Kids earned 2 Very Helpful votes
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They make it VERY difficult to cancel! This must be part of their model. Shame on them for...
I've paid for membership but I could not access any of it. When i send an email notifying them,...
Hi Amber, after looking into your account, I see you called over 60 days after your annual renewal and we do have a 30 day refund policy. Also your membership only included the e-books complimentary, not physical books - those were an add-on. If you need any further help or have any questions please feel free to reach out to us at support@apex4kids.com or call us at 1-800-584-0471 and reference this ID.