Amber M.

Hello Amber,

We appreciate the time you took in giving your sincere feedback on your experience with our writing service. As the company representative, I would like to pass our sincere apology for your negative experience. First, our systems we down due to some technical issue beyond our control (though this is by no means an excuse) and that is why we were not reachable. Your paper was late for one hour when your filed a dispute and called us a scam at PayPal.
In regards to using an online live chat, we feel that it is the fastest way to provide guidance and feedback to our clients throughout the order process. It is also available for 24 hours.
At EssayAgents.com, we hold our clients in high regard and frustrating them is the last thing we would want to do. We did an immediate refund, not because you filed a dispute, but because that is how we work. Kindly check our refund policy. We would like to make it up to you in the fairest way possible and regain your trust. We are a credible company serving hundreds of clients each day and we feel it is not fair for you to call us a scam- because that is not what we are. Let us know if there is any way we can resolve this. Again, sincere apologies.

EssayAgents.com Representative
Kelvin S.
Email: help@essayagents.com
Call: +17743147196