Although Lenny was very professional and courteous, he liked to do more of the talking rather than listening and wouldn't simply take my request and leave it at that. So I ended up bargaining a deal that I will still have to call to adjust another day.
We apologize for any inconvenience that this may have caused and we're deeply sorry to hear that you experienced this with our company, under no circumstance do we like to hear this kind of news. Our #1 goal is to make sure you’re satisfied with our service. If we’ve fallen short on that for you, we sincerely apologize. If there’s anything else we can do, don’t hesitate to get in touch with us.
Hello, Amber:
We apologize for any inconvenience that this may have caused and we're deeply sorry to hear that you experienced this with our company, under no circumstance do we like to hear this kind of news. Our #1 goal is to make sure you’re satisfied with our service. If we’ve fallen short on that for you, we sincerely apologize. If there’s anything else we can do, don’t hesitate to get in touch with us.