Like others on this site I've also been bitten by this business. I trialled this service for 30 days free and used it only once. When I needed to cancel my login details a few weeks later I found that my login credential would not work on the site (details saved into my browser). After this I contacted their support team and they said they couldn't find my details. While the "customer support" was pending for the next days, my credit card was charged for their yearly fee of 65AUD. I asked them to refund me as I clearly was not even able to use the service while my support case was pending and they said they would keep the cost for a monthly charge - wtf? This business stinks and I just hope they don't get you too.