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Just don't shop for it on rosegal huge scam they claim bull$#*! about this hidden fee in a message from their site email which no ones goes to about apperently things out of country and over 20 having a fee yet the stuff before was over 20 didnt get charged and all my two years month by month of amazon shopping around 200$ was never once charged and everything from there was out of county on top of my russian portal guy was both and yet there was no hidden fee ive never been charged till rosegal shipments and you cant even get a refund till its back to them and only if it goes to their bull$#*! wallet you get a FULL refund im $#*!ing out $30 out of 80 because of thier scam
* Rosegal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Amber L.'s review of Rosegal earned 3 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Amber L,
Thanks for your review.
We apologize for any inconvenience.
The shipper first pays the fee on your behalf, then asks you to pay once they deliver the package to you.
Taxes are charged by the local Customs Office and country regulations are beyond our control.
As it is the customer's responsibility to pay these taxes to receive the parcel, we cannot provide any compensation in such cases.
Our team has reviewed your complaint and offered you a solution in the ticket. Could you please answer us?
Thank you for your understanding.
Best regards,
Rosegal Customer Service