Amber G.

I chose to use this site for my mom's Mother's Day bouquet mainly because I'd been getting emails from them reminding me I had a $14 credit (I guess from a previous purchase), even though they're not a famous name and I wasn't expecting much in the way of customer service. I was pleasantly surprised! Not only did they have the perfect thing in stock and easily found with brief browsing, but I was pleased by the price and that I had no problem scheduling the delivery for today (I always have the bouquet delivered the day BEFORE Mother's Day - avoids the rush and that way Mom has all day to enjoy her flowers. The icing on the cake? Turned out Mom was going to be out all day, and I was panicking, unsure what would happen if there was no one there to take delivery. Stuffing down my phonophobia, I called, explained my worry, and though at first I was just given the same time estimation I got on the web site, once she understood the representative offered to put in the instructions an order to leave the item on the porch if no one answers. I gratefully accepted, and she seemed pleased to have a happy customer (things are probably crazy this time of year). When Mom got home, the flowers were waiting for her, and she pronounced them beautiful and smelling wonderful. Overall, great experience, plan to be a returning customer for all my flower needs. Thank you.