Amber F.

Every wig has been the rong color and I can't reach them to discuss it because they never answer the phone. So I'm stuck with whatever they send me unless I wanna pay the shipping price to send it back for a refund. House of Beauty doesn't qualify as a professional business because of the way they avoid there customers.

They straight theive from your credit card. I had my phone giving me text alerts from my credit card in the middle of the night after I had checked out of the hotel I used it at 2days ago. Still haven't received my money back yet. 5day wait still nothing.

Unsafe to keep my money on. Continusly loseing my funds. Unable to receive them back without at least a weeks wait for their investigation process if I even get it back at all. Lets bussiness take double payments at the same time without questioning it. This card has been nothing short of a headach. The more you use it the more confused they get and the more loss you will suffer. Can't understand the customer service employees and they don't know what their doing. They will say one thing til you get mad enough to ask for a supervisor then put you on hold and come back with another totally opposite answer. This card holder sucks terribly. If you want to keep your money DON'T USE NETSPEND.