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AM B.

Contributor Level

Total Points
87

1 Review by AM

  • Metisu

6/2/18

Spent $400. Order came nearly one month later with three items missing. Hassle to try to get authorization for return. And then I have to pay for return... nearly same cost as items. Do NOT buy from this company if you are based in the US.

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Metisu S. – Metisu Rep

Dear Customer,

We are sorry and surprised to hear that.

We also have lost of customers from the US and returning an item or items never cost as much as the item values. Besides, in order to let our customers receive the items as soon as possible, we sometimes ship the items out in separate packages. Concerning the missing items you mentioned, we wonder if your order was shipped out in a separate package? In order to learn more about this issue and help you solve this problem, would you like to let us know your order number or registered email address so that we could assist you further? Please rest assured that we will help you solve this problem as soon as possible. You are welcome to contact us by contact email support@metisu.com

We really want to offer you better service and hope to hearing from you soon!

Sincerely

AM Has Earned 7 Votes

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