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I wrote a complaint here in Feb, but now I received the cash back that I am supposed to, 10$ opening reward and 80$ cash back for my MacBook. I don't know whether they just pay 2 months later or my complaint worked, but finally have to say thanks to shopsmarter.
I placed the order on 19th, Dec and paid successfully, while I didn't receive the order confirmation until on 27th, Dec. Then I received my glasses on 4th, Jan.
I tried it on, it is so heavy that makes my nose very uncomfortable. There is no adjustment for the part on your nose. While since I decide only use it outside, so I kept it. To my disappointment, the metal which connects the legs and the glasses broken on 4th, Feb. That was just exactly 31 days after I received it. I contacted the customer service, and was told to buy another pair of frame half-price plus shipping charge to get it fixed. While, I decide it was garbage the second I heard that! Bye forever!
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From my experience this site has been more than trustworthy and reliable, I used them once about...
Been a member for years. Most years I hit the max of $1000. 00 Great customer service. Not sure...
Hi Amanda,
So sorry to hear about the confusion regarding a membership with us. We offer new users a 7-day free trial and the chance to claim the $10 cash back bonus. After signing up, you'll have 7 days to take advantage of our savings benefits at no charge. If you do not cancel your membership within your trial period, your ShopSmarter benefits will automatically be extended for the price of $12.97 a month. These terms were agreed to at sign up, and the details of the offer are located directly above where users enter their credit card information on the sign up page.
Unfortunately, we are unable to grant cash back on Apple products due to restrictions set forth by the Apple company. For more information on restrictions, please see the "Cash Back Restrictions" page on our site.
If you need further assistance or would like to know more about how our service works, please feel free to contact customerservice@shopsmarter.com at any time. Thank you!
Sincerely,
The ShopSmarter Team