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Amanda W.

  • 1 Review
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Experience: Clothing & Fashion

Member since February 2020

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1 Review by Amanda

2/4/20
I purchased a bathing suit bottom for a vacation and got an email stating that my order was being processed when I tracked it for days later my order was still being processed and my credit card hadn't even been charged. I am leaving for the trip in a week now but two weeks when I place the order. The company didn't feel like they should tell their customers that certain orders that were placed that night we're lost because of a computer update or something and when I ask customer service online twice I got no response I had to call to find this out. Then I asked them if they could express ship it to me because I was expecting it for a tripThey customer service told me there was nothing they could do I asked to speak to a supervisor and the customer service rep told me he would tell me the same thing that they would offer me a 15% discount off my next purchase. Laughable because I never got my first purchase because of them and they're poor communication and lack of customer service. Why would I want to trust them or spend my money with them ever again. So I canceled my order and now I am back to looking for bikini bottoms and I have six days until my trip. Thanks Roxy greatCompany not

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allano15
Allan O. reviewed Roxy
12/1/19

Just another rip-off company trying to give you something free for a year and then charging you a...

colleenh108
COLLEEN H. reviewed Roxy
11/19/19

ordered a jacket that took my credit card and said cart was empty try again. but they charged my...