Terrible customer service. I placed my order two weeks ago for headlight replacement bulbs. After one week, they had t shipped, so I asked if I could cancel because my headlight is out and I need to fix it quickly. I'm rudely told they would try but couldn't guarantee it. I said ok thank you and asked to be updated when she knew. Well, another week goes by, and I just buy bulbs elsewhere (which have already arrived) and I again ask to cancel my order. Again I'm told they will ask but can't guarantee it. I remind her I asked a week ago for the same thing and she says the same thing. No update on when or if my order will ship. Just a canned response. Save yourself the trouble and don't bother buying anything from this company.