Amanda R.

I ordered a wheelchair here and waited about 1.5/2 weeks before getting an email saying my wheelchair was back ordered, despite the charge going through on my credit card. I was told it would be shipped in about two weeks or to upgrade to a $150 more expensive one. I decided to wait. The date came and went. I e-mailed them, was told it was extremely back-up but promised it would be shipped out by the end of the week. End of the week comes, still no shipping date and when I asked that last day, as well as beginning of the week, I never got a response!
I feel like they stole my money by charging me before the item was ready. Never have I had the charge go through before an item was shipped and I do a ton of online shopping. I also feel they don't care at all. I now am filing a claim to receive my money back (as I had to pay it off or deal with interest) from my credit card company.
Stay far, far away!