amanda p.

Worst Customer service ever. Would not recommend. I ordered shoes that were over 50.00, so it should have been free shipping, but it kept saying shipping $8.00 for marketplace shipping. When I called customer service, they told me to place the order and they would take off the 8.00 since it should be free shipping. When I called back I speak to customer service, I spoke to supervisor, Melissa, and she told me they cant take off for marketplace shipping. I was very upset since I would not have placed the order for the 8.00 shipping and was told I would be reimbursed for it. As for customer service, I felt like Melissa should have reimbursed me for the $8.00, since that is what the other lady told me on the phone. However, she told me that per policy she could not do anything for me and for me to have a great day.