Amanda p.

I ordered boots from this website which web address was uggaustralianboots-uk.com, after not receiving my boots after 2 weeks I emailed them on *******@gmail.com for a tracking number which they sent me, I tracked my order and they had been stopped at customs, I tried to get on the website again and when I typed the web address in it brought up a modelling site, so I search the web to find them, finally found them now using uuuggs.com. I questioned why they had all of a suddened changed the site and asked why my boots had been stopped. They avoided the question and just assured me that I would receive them.

Later I received a letter from customer to say they are counterfeit and would be destroyed and If I still wanted them I would be taken to court for agreeing to buy counterfeit goods.

I have contacted them via e-mail again and demanded my money back, at the moment they are saying that they will offer me 50% refund or send out the boots again, I have told them I want a full refund or I will take this further so we will see what they say and I will let you know If I get my refund.