I ordered an old TV series that Pandora's said was in stock..It wasn't...Weeks later still no video..I was informed it was on back order and would be in soon. By this time he had my $40.00..Another week later and I asked for a refund to which there was no reply. Two or three weeks later the series came in. Horrible isn't quite bad enough for the quality of what I received. Completely unwatchable and distorted. Even discs with absolutely nothing on them. I have tried repeatedly to contact Michael but no reply has been his answer. Pandoras official email doesn't receive emails...Do not order through this company!