Thumbnail of user amandam459

Amanda M.

Contributor Level

Total Points
176

2 Reviews by Amanda

  • Rent The Runway

4/16/19

I have used this app for a couple of months and it was going great until all of a sudden my card information disappeared from the app, so now I am unable to purchase orders through that app and it only works on a desktop.

Every time I try to call customer service or email they tell me everything looks fine on their website so it is good to go, but it is NOT because I cannot use the app.

It has been 2 weeks now with no results and I am considering canceling due to these tech issues and lack of good customer service.

  • SHEIN

4/6/19

So I am normally never one to review websites, but this is so terrible I had to. My package from this site arrived with some strange orange liquid coming out of it, I had to remove the bag from my house because of the smell and discard in an outdoor trash bin. Before doing this I checked to see if maybe this could have happened during shipping but the liquid was coming from inside the garment bags. I have never experience this ordering clothing and I will NEVER order from this site again.

* SHEIN attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user mollym16
molly m. – SHEIN Rep

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service via: https://sourl.cn/AVmS3g. Please enter【Contact Agent】and submit a ticket to us. We'll offer a proper solution for you asap. Thank you and have a nice day! ❤️

Amanda Has Earned 16 Votes

Amanda M.'s review of Rent The Runway earned 3 Very Helpful votes

Amanda M.'s review of SHEIN earned 13 Very Helpful votes

Amanda hasn’t received any thanks yous.

Amanda doesn’t have any fans yet.

Amanda isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user joannef447
4/10/24

Clothes arrived with a pungent stale, dirty smell. The clothes appeared dingy although my opinion...

Thumbnail of user pamelak1367
4/8/24

I ordered a wrap dress to wear for my birthday dinner. Came in damage. Chat with cust. Serv. And...