I have used this app for a couple of months and it was going great until all of a sudden my card information disappeared from the app, so now I am unable to purchase orders through that app and it only works on a desktop.
Every time I try to call customer service or email they tell me everything looks fine on their website so it is good to go, but it is NOT because I cannot use the app.
It has been 2 weeks now with no results and I am considering canceling due to these tech issues and lack of good customer service.
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service via: https://sourl.cn/AVmS3g. Please enter【Contact Agent】and submit a ticket to us. We'll offer a proper solution for you asap. Thank you and have a nice day! ❤️