I placed an order for something right when it became available because I knew it would go out of stock quick. I was so excited when the item finally arrived, only to open it and find out it was damaged and missing pieces. I immediately contacted customer support regarding this. It took them days to respond with a "I'm sorry can't do anything about it just send it back." They wouldn't replace the item for me and now it's out of stock online. This is not the first time I've received defected/ damaged items and their customer service doesn't care and is never helpful. I will not be purchasing any more items with them. I do not recommend.