AMANDA K.

I purchased a samsung water filter and after a couple of days realised that it was faulty as the water coming through was putrid. I was advised to send the filter back on a live chat. I returned the "filter" in a different box to the one I received as I had had a bin colletion. Today my husband received the most abusive phone call from an obnoxious guy telling him that he isnt going to replace filter as we had sent a 4 year old filter back and not in the correct box. He terminated the call when my husband was talking to him. I called this nasty person back only to be told I was basically a liar and he was not going to deal with people like us! DONT EVER EVEN THINK ABOUT PURCHASING FROM THESE CON MEN. I wish I had googled these reviews. We were lucky as people have lost a lot more money to these shameless scummy people. WE COULD HAVE BEEN POISONED!