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1 Review by Amanda

Allegro Medical

Allegro Medical

4/19/13 is the ABSOLUTE WORST company to do business with. They messed up the shipping on 2 out of my 3 orders. I order supplies for multiple clinics monthly and was looking to try a new company. My orders all got shipped to the wrong clinics, and if that wasn't bad enough, half of one order showed up at one clinic (the wrong one mind you) and the other half showed up at company headquarters which was never selected as a shipping address ONLY a billing address.

When I called customer service to get a handle on the situation I was told that since the orders had already been delivered that it was out of their hands (even though they were all to wrong addresses!). And that on top of the $30 for expedited shipping I paid I would now be responsible for shipping all my items to their respective clinics in different cities on my own dime. They offered no apology and no solution for rectifying the problem. When I asked to speak with a manager I was told she was busy taking other calls but that the service representative could "take down my information". I am yet to hear from her supervisor.

Long story short, save your time AND money and order from ANYONE else. I am going back to Vitality Medical. I will NEVER order from Allegro Medical for ANY of my clinics medical supply needs again.

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