Do not order from this company if you are expecting it to arrive in a timely manner. I ordered a Christmas gift for a little girl whose dad is deployed over the holidays and, not only did the item ship 5 days AFTER it was supposed to arrive, it won't arrive until 11 days AFTER it was supposed to arrivewhich is after Christmas. The item was ordered on 12/3/2018 and it won't arrive until 12/26/2018. Customer service didn't offer any help, just "we're sorry." I would recommend using Shutterfly or another reputable company. Don't waste your time or money with this company.
Hi Amanda, this is Shell with Collage.com. I'm so so sorry this happened! I'd love the chance to make this right for you. Please email me at support@collage.com and in the subject line please put "Attn: Shell Sitejabber" so I know it is you. I look forward to hearing from you and have a wonderful day!