This site is entirely a scam. They will take your money for nothing and lie about it, when you provide proof they ignore the proof and keep your money. If you do manage to get anything from them I promise you it will be garbage
Products used: None everything was either broken, the wrong size or not even finished being sewn.
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
For your issue, in order to protect your info and solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
This is the absolute worst site, the customer service is non existant, they need personal and private information and 12-18 hours you get denied. Most of the reviews on site are actors 100% fake
Tip for consumers: I would be sure your security is up to date and top in security
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
For your issue, in order to protect your info and solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Megha
Customer Service