Amanda G.

Booked a room and prepaid for it. Get to the room to check in and they said that the card issued from getaroom to pay for the room was declined. I paid 85.52 for the room. Getaroom wanted the hotel to charge only $56.00 for the room and basicly they would keep the rest. The hotel argued and said that was not the rate that the agreed on. So getaroom was issuing me a refund and I ended up paying the hotel directly which was a little more for the room. It has been two weeks and I have yet to receive a refund so I paid double for dive hotel. Not to mention I was on hold for over an hour trying to get everything worked out and was late getting ready for a garduation! So completely disappointed with the service getaroom has provided. Do not use this service. They steal your money.