Amanda C.

Be cautious when subscribing to the WSJ, make sure that it is 100% what you want to do because it took me 4 separate times to call in order to cancel my subscription. First, they try to advertise the different options, then say they will "extend" your account with no payment ONLY TO ACTUALLY CHARGE YOU, then when you call to get a refund they say they need a few business days to do it, only for over a week to pass and no changes. Then when you call again, they are able to refund AND cancel all at once in one phone call. It seems like my previous call was someone trying to keep me STILL subscribed considering it could have been refunded THAT SAME DAY, but they instead chose to tell me to "wait 4-5 business days." Extremely disappointed in this, and would no recommend this service to anyone.