Amanda C.’s Reviews of PromGirl & more

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Prom Dresses

5/1/19

Very misleading with the free returns, especially when this site is shopped by high school girls that aren't as savvy to the tricks these companies pull. My daughter ordered the dress she wanted in 2 different sizes to see what fit better since she could return for free. BIG mistake. First, you have to return within 3 days for the shipping to be covered, second, he dress was on sale so it qualified for store credit only. It is her fault for not reading the policy completely but I still feel that prom girl is taking advantage of young girls that are just trying to find the perfect dress. I wish I would have read the reviews BEFORE i let her order. Never again.

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Customer S. – PromGirl Rep Over a year old

We do our best to provide all of our policies clearly on our site and the Terms and Conditions must be agreed to at the time of the order by the cardholder. Our customer service team is available by phone, email, or chat for any question you might have about the order before it's placed, if needed. We're sorry for any misunderstanding!