I didn't even want to give this site 1 star. After placing an order, I got an email requesting that I send them a photo of my credit card and my passport. Why? I don't know. I quickly did some research and found that this site is a well known scam site. Don't believe the 5 star reviews; they were obviously written by employees of the company.
Dear Amanda,
Thank you for sharing your shopping experience with us! We want to give you our most sincere apologies for not meeting your expectations while shopping at LightInTheBox.com. Please contact us with your order number at feedback[at]lightinthebox[dot]com, so we can solve this problem for you as soon as possible.
Customer satisfaction is our NO. 1 priority; we hope you could give us another chance to meet your shopping expectations!
Kind regards,
LightInTheBox.com