I purchased a local experience, viewed the groupon in order to get my voucher code, which is what I was supposed to do to redeem my groupon. When I went to book my appointment the event was completely booked, so my groupon was useless. I reached out to groupon and was told because I viewed the groupon they would not refund my money. I can't believe they would knowingly sell a groupon to an experience that was completely booked, then not refund my money. Beware, I will never purchase another groupon again. And VERY poor customer service on top of it all!