Amanda B.

We used to use VRBO, and then later VRBO/HomeAway to list our second home on the vacation rental market. That was a few years ago, and even back then they were getting a bit intrusive. Now, we are looking to rent our new second home, and there is no way we will EVER use HomeAway or VRBO. They have managed to damage the whole concept of renting one's second home. Really? Holding onto payments/deposits, charging travelers hidden exorbitant booking fees, all for what? Just being a go-between for property owners and nice families who want to travel without hotels.

The only way for this to change is to stop using them. Stop paying them. It will hurt us for a little while (or not hurt us at all, according to many of these posts), but let's support FlipKey, HomeEscape.com, Airbnb, and anything, ANYTHING, other than Expedia/HomeAway/VRBO. If we keep supporting their business model, they will win. They will stamp out the joy of renting a private home. And keep in mind Expedia bought HomeAway/VRBO for 3.9 BILLION. That is to be earned from all of us. Sickening.