I have requested a refund due to the items ordered being XL, but look like a small. They were also defective, they had a torn/ not swen strap. They refused to give a 100% refund. They offered 5% discount on next purchase, when I refused they offered 10% discount. After several email correspondence, they said I could pay fo S&H to send it back. If they received it, they would consider giving 50% refund. I have left a review previously. Now they are asking for me to take down my review and then they will refund me. That is not ok.