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I tried to have my ring repaired because its tarnished and Customer service was terrible she kept saying ah huh ok ah huh so unprofessional then she said take it and get it fixed we can't do it. I got married September 28th 2019 my ring started changing colors in March but now its to the point where its breaking out my skin.No one is willing to fix it. Dont waste your money their jewelry is NOT real silver my finger is blistered up the very last picture is when I first got it! HUGE DIFFERENCE
Amanda A.'s review of Jeulia earned 15 Very Helpful votes
“I had the same thing happen to me. But I had a 35% restocking fee added. And the total was not correct with my refund. At least I did get some of my money back …. After 6 months of hassle.”
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Nothing at all like the picture like at all and then when I asked to refund it immediately upon...
Hi, we are truly sorry about what happened. Could you please kindly give us your Order No.so we could better help you. We provide a One Year Warranty service, any rings under this period could be repaired, please kindly contact our customer service for help. Our ring is made of 925 silver, and the quality has been verified by International Institution SGS, you could take it to any professional organization to have it tested. Sorry again about what happened. Please don’t worry, our goal is to make sure you have a great shopping experience. So please submit a support request to our Customer Satisfaction Team, we will surely try every means we could to help.