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This is the worst online store I have ever shopped. I ordered a pair of shoes with expedited delivery cost. It came after a month whereas it said it will reach in 4-14 days. They charged for the expedited delivery.
There was COD of $18.00 when I received it. The quality was no where close to the picture they showed on the site. The leather is cheap so is the sole. I can get 2 of these shoes here in the same price what I spent.
They sent the shoes in bubble wrapped and the toe of one the shoe was damaged as it was not boxed.
I asked them to return, they sent me mail to ship it back to China and did not say that will refund the shipping cost or the COD amount.
It is a rip off, its better to order things from Amazon, where atleast we can return. Or order from Aliexpress who are much more professional.
* LightInTheBox attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Available trustworthy clear honest kind and good taste for goods
The quality of the swimsuit is not good. The material looks cheap and it has no hem.
Dear Customer,
We sincerely apologize for the inconvenience. Please check your previous message which you may missed. For sure we'll take our responsibility and cover return cost for you.
The supervisor of customer service created one ticket for you. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=15588750
Sincerely,
LightInTheBox Customer Service