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A M.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since March 2017

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1 Review by A

3/22/17

Ordered bridesmaids dresses from here. They confirmed it would be a "special order" to have all the dresses made in the warehouse, which would take 6-8 weeks to arrive. I proceeded with the order, then 5 days later I received an email that the dresses will ship 9.5 weeks from that current date. This was cutting it REALLY close to my wedding, so we contacted La Femme that same day, requesting to cancel the order. They refused, were extremely rude and were not flexible with expediting the dresses, nor would they accommodate a quicker shipment method. They haven't even begun making the dresses, they literally emailed me today with the confirmation of ship date and would not budge on canceling the order that had not even begun processing in the warehouse. Their customer service was extremely rude and unaccommodating. The total order cost me over $1000, and they charged my card the day I placed the order before I even received a confirmation. Now I have no choice but to anxiously hope and pray that they complete the dresses on time, otherwise I'm literally screwed. STAY AWAY FROM LA FEMME, THEY ARE THE WORST!

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