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A M.

Contributor Level

Total Points
86

1 Review by A

  • thredUP

2/12/20

I shop a lot of "pre-owned clothing" sites and my sisters and I recently tried Thredup. The prices are higher than the other "pre-owned clothing" sites I shop, but I was hoping since the items were coming from a business and not a "home seller" the items would be as described, so it'd be worth the extra cost.

Everything I purchased was supposedly "excellent condition/like new" yet 6 out of the 8 items I purchased definitely looked worn, had piling, were faded, had an undone hem, and one had missing sequins.
I personally wouldn't even consider these items to be in "great" used condition, so I was super bummed to pay so much for stuff that wasnt even close to "like new".
My sister ordered 11 items (and also only purchased items that were excellent/like new) and 7 of her 11 items were in bad condition, two had actual holes in the body of the shirts, and a hoodie she got had a completely undone hem on the sleeve (along with others having piling, wash wear and fading). Some of her items were final sale (but were still supposed to be "like new"). What a disappointment.

We will never buy from here again. I'd rather take the chance trusting a home seller, rather than buying from a company that is dishonest about the condition of the clothing. $200 down the drain for us. There is a reason there are only 2 photos of all of the clothing and no close ups. Don't believe the descriptions. :(

A Has Earned 6 Votes

A M.'s review of thredUP earned 6 Very Helpful votes

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