Apparently when you pay a large next day delivery charge you can't expect this to apply on a Saturday morning... I ordered then and admittedly it was a bank holiday so I waited patiently for delivery in the Tuesday. No luck. Customer services imply I'm just not bright enough to understand there delivery instructions - I say they aren't giving customers clear information and they showed no sign of a conciliatory attitude when I asked for a refund of the "next day" delivery charge.