A M.

I have ordered from this website twice to get the Ordinary products. I have never had an issue. They usually have the things I need in stock when Beautylish doesn't. But if you're American, try to use Beautylish first because it will arrive faster.

I think this is a problem specific to international customers because people in the UK seem jazzed, but if you live in the US like me you should probably find somewhere else. Customer service was great, but the problem is you have to pay an extra $15 to have your package tracked. I haven't had any problems in the past with UK companies getting my package to me on time, but this time it was a different story. It just seemed so ridiculous to charge for tracking when almost everywhere else it is free and especially when I'm spending hundreds of dollars... Now I have to handle it with the post office which most Americans will understand is a huge hassle. These bras better be life changing (if they even get here). Again, so far customer service has been friendly and as prompt as they could be for living in a different time zone, and I don't want to put them down at all. This is an issue with tracking, and how shady it seems. Now that I have read other reviews I'm worried about having to deal with customs! The Canadian reviewer was right, the website is very vague about all that.